AI Automation

Automate Routine. Activate Intelligence.

score business is the leading partner for practical AI in medium-sized businesses. We implement voice-based assistants, digital employees, and intelligent knowledge networks.

A Story of Artificial Intelligence

The path to an intelligent organization in four phases.

01
Chapter 1: The Inefficiency

Daily routine locks up capacities

Employees answer the same questions daily, phones ring constantly, important emails pile up, and valuable knowledge is scattered in silos. Customers wait for answers.

02
Chapter 2: The Relief

AI Agents take over routine tasks

Intelligent voicebots, digital assistants, and automated workflows access the entire company knowledge, handling standard inquiries automatically and error-free.

03
Chapter 3: The Focus

Concentration on value-creating work

Your employees are freed from tedious routine tasks, allowing them to focus entirely on personal customer relations and strategic value creation.

04
Chapter 4: The Evolution

The Intelligent Organization

By fusing processes and AI, your company evolves into a learning, highly efficient organization that delivers first-class service 24/7.

Official PartnerEnterprise Data Parity

Botario Voice & Chat

INTEGRATION ARCHITECTURE
Call IngestionSIP-Trunk / VoIP
Intent RecognitionBotario Whisper ASR
RAG Knowledgescore Semantic Search
CRM SyncSalesforce / HubSpot
Human Handover3CX / Teams Routing
SIMULATED CONVERSATION LOG
Appointment Bot
Hello and welcome to score business! How can I assist you today?
Click "Simulate Call" above to display the live dialogue.
System:Waiting for AI Voice Agent interaction...
AI Agents Library

Specialized digital employees for every company division.

AGENTS CATALOG
AUTONOMOUS DIGITAL EMPLOYEE

Phone Agent

Core Task

Call qualification & scheduling

Primary Benefit

24/7 availability with zero wait time

Deployment Scope

Reception, Central Hotline, Customer Support

Business Impact

Reception desk workload reduced by 80%

RAG Brain
DATA SECURITY & INGESTION

Centralized Corporate Knowledge

Through modern RAG architectures (Retrieval-Augmented Generation), we connect SharePoint, Confluence, PDFs, emails, CRMs, and websites into a single, secure, and intelligent knowledge base.

Secure Ingestion ProtocolsHover over nodes to inspect secure connection architecture & OAuth details.
MICROSOFT ECOSYSTEM

Microsoft Copilot Studio

We build custom extensions and connectors in Microsoft Copilot Studio. By connecting to Microsoft Graph and Entra ID, Copilot safely accesses your internal data to automate workflows in Teams, Outlook, Word, and PowerPoint.

Data Flow ArchitectureHover or click on nodes to inspect security clearances and Graph capabilities.
Process AutomationEnd-to-End Orchestration

Process Automation & AI

Inquiry
AI Classification
Approval (Teams)
ERP & CRM Sync
Email & Closure
Click "Run Process" above to visualize the automation live.
AI Solutions for Your Industry

How different sectors benefit from score business AI.

SECTOR OVERVIEW
REAL WORLD USE CASE

Car Dealerships

B2B Challenge

High call volume for service appointments, missed calls during peak times.

AI Solution

AI Voice Agent for scheduling appointments and tire change bookings.

Business Value

Appointments booked automatically 24/7, reception desk relieved.

Estimated ROI / Impact

24/7 bookings, -80% reception call workload

Experience AI Technology Live

Interact with our live simulators to understand the power of Conversational AI and AI Agents.

Centralized AI Knowledge Search

Click a question below to trigger the semantic search in our connected firm database.

No active search. Click a preset query above.
Your AI Journey with score business

The structured path to productive AI solutions in your company.

Project Phase 01

Workshop

Typical DurationWeek 1
CustomerProject Lead, IT
  • Detailed analysis of Use-Case 1
  • Call center requirements
  • Definition of target process flow
  • Collection of additional ideas
score businessDesign, AI, Integration, CSM, Operations
  • Workshop moderation
  • Bring in best practices
  • Structuring of use cases
  • KPI definition
Milestone 1Use-case profile & functional concept
Qualitative Business Impact & ROI

Measurable improvements that transform your company.

01 / Wait Times

Wait Times

Customers receive instant answers - no more busy signals.

02 / Availability

Availability

24/7 support and lead capture at a human-like level.

03 / Employee Relief

Employee Relief

Routine questions are fully automated, freeing focus for complex cases.

04 / Data Quality

Data Quality

Automatic, error-free sync into CRM and ERP systems.

FAQ

Frequently Asked Questions

Everything you need to know about our cooperation.

Ready to transition to an intelligent organization?

Book a meeting directly

Select a free time slot. The booking is completed directly via HubSpot.

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Premium partner for digitalization, IT, finance, and artificial intelligence in mid-sized businesses. From Excel to real-time.

score business GmbH, Brandstattweg 16, 4893 Zell am Moos, Austriaoffice@score-business.com
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