Privacy Policy

1. General Information

The protection of your personal data is of particular concern to us. We process your personal data exclusively on the basis of the applicable legal provisions, in particular the General Data Protection Regulation (GDPR).

This privacy policy informs you about the type, scope, and purpose of the processing of personal data during your visit to our website.

2. Data Controller

score business GmbH

Brandstattweg 16

4893 Zell am Moos

Austria

E-Mail: office@score-business.com

Website: www.score-business.com

3. Processing during Website Visits (Server Log Files)

When visiting our website, the following data is automatically processed in server log files for technical reasons:

  • IP address (anonymized)
  • Date and time of access
  • Pages and content accessed
  • Browser used, operating system, and device type
  • Referrer URL (previously visited website)

This data is processed for technical provision, system security, and error analysis.

Legal basis: Art. 6 Para. 1 lit. f GDPR (legitimate interest in operational security).

4. Hosting

This website is hosted by Vercel Inc. (340 S Lemon Ave #4133, Walnut, CA 91789, USA). When visiting the website, technically necessary data (including IP address, time of access, retrieved content) is processed on Vercel's servers to ensure the delivery of the website. This may involve a transfer of data to the USA. The legal basis is Art. 6 Para. 1 lit. f GDPR (legitimate interest in secure and efficient provision).

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5. Contact Form and Appointment Booking (HubSpot)

For our contact form and appointment booking, we use services from HubSpot Inc. (2 Canal Park, Cambridge, MA 02141, USA). When you submit the form or book an appointment, the data you enter (e.g., name, email address, phone number, company, and message) is transmitted to HubSpot and processed and stored there on our behalf. This may involve a transfer of data to the USA. The legal basis is Art. 6 Para. 1 lit. b GDPR (processing your inquiry) or Art. 6 Para. 1 lit. f GDPR (legitimate interest in communication).

6. Spam Protection (Cloudflare Turnstile)

To protect our forms from automated access, we use Cloudflare Turnstile, a service from Cloudflare, Inc. (101 Townsend St, San Francisco, CA 94107, USA). Turnstile checks whether an entry is made by a human and processes technical information from your device and your browser behavior for this purpose. This may involve a transfer of data to the USA. The legal basis is Art. 6 Para. 1 lit. f GDPR (legitimate interest in defending against abuse and spam).

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7. Web Analysis (Google Analytics 4 – only with consent)

If you give your consent via our cookie banner, we use Google Analytics 4, a web analysis service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses cookies that enable an analysis of your use of the website (e.g., pages visited, length of stay, interactions). The IP address is anonymized. The information can be transmitted to Google's servers in the USA and stored there. Processing only takes place if you have given your prior consent; you can revoke your consent at any time with effect for the future via the cookie settings. The legal basis is Art. 6 Para. 1 lit. a GDPR (consent).

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8. Data Transfer to Third Countries (USA)

Some of the services mentioned above (Vercel, HubSpot, Cloudflare, Google) may process personal data in the USA. The transfer takes place on the basis of suitable guarantees, in particular the standard contractual clauses of the EU Commission or – if applicable – certification of the recipient under the EU-US Data Privacy Framework.

9. Storage Duration

Personal data is only stored for as long as necessary to fulfill the respective purpose or as required by statutory retention periods.

10. Your Rights

You have the right to access, rectification, erasure, restriction, data portability, and objection. If you believe that the processing of your data violates data protection law, you can lodge a complaint with the supervisory authority.

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score business GmbH, Brandstattweg 16, 4893 Zell am Moos, Austriaoffice@score-business.com
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